Shipping Policy

Last Updated: [DATE]

At Liovon, we are committed to providing a smooth and transparent shopping experience. Please review the shipping information below before placing your order.

Order Processing

Orders are processed after payment has been successfully received.

Processing times may vary depending on product availability, order volume, and other operational factors. Once your order has been processed, it will be prepared for shipment through our fulfillment and shipping partners.

Shipping Times

Orders are generally expected to arrive within 10–15 business days after shipment.

Please note that these timeframes are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on your location, the shipping carrier, weather conditions, holidays, customs procedures, high-volume periods, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after your order has been shipped.

If you have not received tracking information within a reasonable period, please contact us at info@liovon.com and we will be happy to assist you.

Shipping Delays

While we work with our fulfillment and shipping partners to ensure orders are delivered as efficiently as possible, Liovon is not responsible for delays caused by shipping carriers, customs, weather conditions, holidays, incorrect or incomplete shipping information, or other circumstances outside of our control.

If your order is significantly delayed beyond the estimated delivery timeframe, please contact us so that we can assist you in determining the status of your shipment.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at the email address provided above.

We will make reasonable efforts to update the shipping information before the order is shipped. However, we cannot guarantee that changes can be made once an order has entered processing or has already been shipped.

Liovon is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Lost, Missing, or Stolen Packages

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend first checking with household members, neighbors, or other secure areas around your delivery address.

You may also contact the shipping carrier directly for additional delivery information.

If you are still unable to locate your package, please contact us at info@liovon.com, and we will do our best to assist you.

International Orders

For international shipments, delivery times may vary depending on the destination country and customs procedures.

Customers may be responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are not included in the product price or shipping cost unless otherwise stated at checkout.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us at: info@liovon.com. 

We appreciate your trust in Liovon and thank you for choosing our brand.